Shipping Policy

Thank you for choosing neso.store! We are thrilled to offer you our Shipping Policy, outlining the details of our order processing and shipping procedures.

Order Processing Time:

  1. Order Preparation:
    • Once you place an order on neso.store, our team begins processing it within 1 to 3 business days. During this time, we carefully pick and pack your items to ensure they are in perfect condition for shipping.

Shipping Time:

  1. Delivery to USA:
    • For orders being shipped to locations within the USA, the estimated shipping time is between 5 to 7 business days after the order has been processed.
    • Please note that delivery times may vary depending on the specific shipping address and any unforeseen circumstances related to the shipping carrier.

Shipping Methods:

We utilize reputable shipping carriers to ensure timely and secure delivery of your orders. The carrier chosen for your shipment may vary depending on factors such as the destination and package weight.

Order Tracking:

Once your order has been processed and shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Shipping Charges:

Shipping charges are calculated based on the total weight of your order and the shipping destination. During the checkout process, you will be presented with the shipping options available for your location, along with the associated costs.

Free Shipping:

We are delighted to offer free standard shipping for orders that meet a minimum purchase amount of 100$. Please refer to our website for current promotions and offers related to free shipping.

Shipping Restrictions:

At this time, neso.store only ships within the United States. We are unable to fulfill orders for international destinations outside the USA. We apologize for any inconvenience this may cause.

If you have any questions or concerns regarding our Shipping Policy or the status of your order, please feel free to contact our customer support team at:

Contact Us
Address: 5566 W Herriman Main St, Herriman, UT 84096, USA
Office: 112 Phung Hung, Hoa Minh, Lien Chieu, Da Nang, Da Nang City 550000, Vietnam
Hotline1: +1 435-310-5560
Hotline2: +84362088906